Privacy Statement

Purpose

Bancstac respects your privacy and recognizes the importance of protecting your personal information.

Effect of Privacy Statement

This Privacy Statement applies to your use of this website and associated social media accounts (Media Sites) which are operated by Bancstac (Bancstac, We or Us). This Privacy Statement should be read together with the Terms of Use of the Media Sites.

This Privacy Statement sets out how we collect, use, store and disclose your personal information.

We may amend this Privacy Statement from time to time.

What is personal information?

Personal information includes any information or opinion about an identified individual or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in an material form or not.

What personal information do we collect?

We may collect information from you when you contact us about or provide instructions in relation to the provision of legal or consulting services, or if we have other business dealings.

The kind of information we may typically collect from you includes:

  • Personal information such as name, phone number, email address, address, CV information, job title; and

  • Financial information such as financial accounts, billing contact information and bank account information.

How do we collect the information?

We will generally request the information directly from you. However, in some circumstances, we may collect your information from third parties, such as a business contact, government agency, service provider, public records, online searches or social media.

What do we do with the information?

We may use the information to:

  • provide you with services, or otherwise manage your requests, enquiries or complaints;

  • comply with applicable laws and regulatory obligations; and

  • perform administrative functions as part of the operation of our business, including for marketing purposes and the generation of reports and analytics to review and improve our services.

Who do we disclose your information to?

We may disclose your information to:

  • service providers;

  • government agencies; and

  • others as required or permitted by law.

Your information may be transferred or stored outside of your country of origin, for example, if servers of a third party service provider are located overseas.

Cookies

When you use the Media Sites, we may record certain information about your use of such Media Sites, such as which webpages you visited, and the time, date and duration of your visit, as well as your internet protocol address. We may use cookies as part of our website analytics, to monitor and improve the Media Sites. If you do not wish to receive cookies, you may be able to change the settings on your browser.

How do we store your personal information?

We may hold your information in hardcopy and electronic files. Any hardcopy files are held at access-controlled premises. Electronic files are stored in our own secure network, where data storage is held at access-controlled premises. Information which may be passed to third parties are stored in accordance with such third party’s privacy policies.

How to access your personal information?

You have the right to request access to personal information we hold about you, ask us to update or correct any information that is inaccurate, incomplete or outdated, any opt-out of receiving direct marketing communications from us. You can do these things by contacting the Privacy Officer. In some cases, we may be required to verify your identity first and in other cases we may deny your request for access.

How to make a privacy complaint?

If you wish to make a formal complaint about how we have handled your personal information, you can contact the Privacy Officer. Please include your name, email address and clearly describe the complaint. We will conduct an internal investigation of all complaints. 

Privacy Officer

If you would like more information concerning how we handle your information or to exercise any of your rights, please contact the Privacy Officer by completing the form below: